Processing Time

• Ships in 24–48 hrs (1–2 business days)
• Gowns cleaned, sanitised, steamed & packed

Shipping Options

We work with trusted couriers (DHL, FedEx, J&T, LBC) to keep your gown safe.

• PH Standard: 3–7 business days
• PH Express: 2–5 business days
• Worldwide Standard: 10–15 business days
• Worldwide Express: 2–5 business days
• All with tracking + insurance

Customs & Duties

• Import taxes/fees = buyer’s responsibility
• Check local customs before ordering

Responsibility

• ReBridal not liable for:
  • Courier/customs delays
  • Lost, stolen, misdelivered packages
  • Transit damage
• All shipments insured → we can help file claims

At ReBridal, every gown is one-of-a-kind. Because our dresses are preloved and off-the-rack, all sales are final—no returns, refunds, or exchanges.

We’re upfront so you can shop with confidence, knowing our policies protect both our brides and our small business.

Why We Don’t Accept Returns

• Unique Pieces: Each gown is a single preloved find and cannot be restocked.
• Preloved Charm: Minor imperfections (like light discolouration or a loose bead) are natural and always disclosed through photos, videos, and notes.
• Aisle-Ready Guarantee: Every gown is cleaned, sanitised, and steamed—delivered fresh and wedding-ready. Due to shipping, some light wrinkles may occur; this is completely normal and can be easily smoothed with a steamer or by your seamstress.

How We Help You Choose Confidently

• Exact Measurements for bust, waist, hips, and length.
• Corset Backs on many gowns, offering 1–2 sizes of flexibility.
• High-Resolution Photos & Videos to show fit, fabric, and movement.
• Detailed Condition Notes so there are no surprises.

Fit & Alterations

While gowns are delivered aisle-ready, a quick press or steaming after delivery may be needed to refresh the fabric. Most gowns can also be tailored easily by a local seamstress (like taking in seams, tightening zippers, or securing beads). Even with alterations, a ReBridal gown costs far less than buying new.

Final Sale Disclaimer

By purchasing, you acknowledge:

• All gowns are authentic, preloved, and professionally prepared.
• Minor wear and light shipping wrinkles are normal and do not affect quality or wearability.
• All sales are final—no refunds, returns, or exchanges for change of mind, sizing, or fit.

✨ At ReBridal, your gown is uniquely yours—restored with care, sustainably sourced, and beautifully affordable for your big day.

Every ReBridal gown is professionally cleaned, sanitised, and steamed before shipping, so it arrives aisle-ready. To keep your dress looking flawless before and after your big day, follow these care tips:

Upon Arrival

• Unbox Promptly: As soon as your dress arrives, carefully remove it from the packaging.
• Hang Correctly: Use a padded or sturdy hanger to support the gown’s weight, especially if it has heavy beading or layers.
• Let It Breathe: Hang the gown in a cool, dry room and allow it to air out for 24–48 hours to release any wrinkles from transit.

Storage Before the Wedding

• Keep It Covered: Use a breathable garment bag (avoid plastic) to protect from dust while allowing airflow.
• Avoid Damp Areas: Store the gown in a cool, dry place away from direct sunlight, humidity, and strong odours.
• Minimal Handling: Only handle the gown with clean, dry hands to avoid transferring oils or dirt onto the fabric.

Steaming & Wrinkle Removal

• Light Steaming Only: Use a handheld steamer on a low setting to smooth wrinkles. Always test on an inner seam first.
• Avoid Direct Heat: Do not use a traditional iron, as direct heat may damage lace, sequins, or delicate fabrics.
• Professional Option: For intricate gowns, consider a bridal seamstress or cleaner for professional steaming.

Cleaning After the Wedding

• Spot Cleaning: For small stains, gently blot with a clean white cloth and mild detergent. Do not rub harshly, as this may damage the fibres.
• Professional Cleaning: We recommend taking the gown to a trusted bridal dry-cleaning specialist within a few weeks of wear to preserve its beauty.
• Do Not Machine Wash: Wedding gowns are delicate and must never be machine-washed.

Long-Term Preservation

• Acid-Free Materials: If you plan to keep your gown, store it in an acid-free preservation box with tissue paper between folds.
• Flat Storage: For long-term preservation, lay the gown flat in its box instead of hanging to prevent stretching.
• Regular Check-Ins: Inspect the gown every 6–12 months to ensure no yellowing, mould, or fabric stress has occurred.

✨ With these steps, your ReBridal gown will remain in beautiful condition, whether you’re preserving it as a keepsake, passing it on, or simply cherishing it as part of your bridal journey.

Rebridal is proudly a Filipino–Australian owned business. Our dresses are stored in our dedicated warehouse in the Philippines, where each gown is carefully cleaned, sanitised, and steamed before it’s shipped out.

We chose to base our warehouse in the Philippines for a few important reasons:

• Affordability: Operating from the Philippines helps us keep overhead costs low, which means we can pass on the savings to our brides. This is why every dress we offer stays under ₱10,000 PHP (about $280 AUD) without compromising quality.
• Sustainability: Centralising our stock in one location allows us to manage inventory efficiently, reduce waste, and maintain our mission of making preloved gowns both eco-friendly and accessible.
• Global Reach: From our warehouse, we can ship worldwide through trusted couriers like DHL and FedEx, ensuring that no matter where you are, your dress arrives securely and on time.

How much wedding dresses cost?

Every gown in our collection is priced at under ₱10,000 PHP (around $280 AUD). This is our commitment to keeping bridalwear affordable, sustainable, and premium in quality.

💡 To put things in perspective:

• Brand-new designer gowns often range anywhere from ₱50,000–₱200,000+ ($2,000–$5,000 AUD).
• Even secondhand gowns on other platforms can cost ₱20,000–₱50,000+ ($600–$1,500 AUD)—and that’s before factoring in professional dry-cleaning or restoration fees.

At ReBridal, the price you see is the price you pay. Each gown is already cleaned, sanitised, and steamed at no extra cost, so you don’t need to budget additional money for dry-cleaning or preparation.

Despite being preloved, our gowns are chosen for their premium fabrics, craftsmanship, and timeless appeal. They are heavier and structured like designer gowns, which gives them that luxurious “bridal feel” without the designer price tag.

✨ The result? A wedding dress that looks and feels expensive, but costs less than a fraction of what you’d typically pay for brand new—or even preloved—elsewhere.

Are your dresses authentic?

Yes. Every gown sold at ReBridal is authentic and made with premium fabrics and craftsmanship. Before a dress is listed on our store, it undergoes a careful inspection and authentication process to ensure quality, durability, and that it is fit to be worn again.

To maintain price fairness and affordability, we remove the original designer and brand tags. This allows us to keep every gown priced under ₱10,000 PHP (about $280 AUD), without inflating costs based on a label. Rest assured, removing tags does not affect the quality or authenticity of the gown itself, it simply ensures all brides have access to stunning, premium gowns at an affordable price point.

What truly matters is the look, feel, and experience of the dress on your special day. Our gowns are designed to make you feel like you’re wearing a high-end, designer-quality piece—without the heavy price tag that usually comes with it.

✨ When you purchase from ReBridal, you can trust that your gown is authentic, premium-quality, and aisle-ready.

Why are brand tags removed from the dresses?

At ReBridal, we are committed to price fairness and accessibility. Many designer wedding gowns carry a high price tag because of the label—not just the craftsmanship. By removing the original designer and brand tags, we ensure that every gown is priced based on its true quality and condition, not the name stitched on the inside.

This allows us to keep all of our gowns under ₱10,000 PHP (around $280 AUD), making premium-quality wedding dresses affordable for brides around the world.

✨ Even without the tags, you can feel confident that our gowns are authentic, premium, and made with the same fabrics and craftsmanship you’d expect from designer bridalwear—just without the inflated cost.

Disclaimer: Tag removal is done purely for fairness and consistency across our store. It does not mean the gown is any less genuine or of lower quality. Every dress we sell is carefully inspected, cleaned, sanitised, and steamed to be 100% aisle-ready.

What condition are the dresses in?

Every gown at ReBridal is prepared with the same care and attention as if it were being worn for the first time. Before shipping, all gowns are:

• Thoroughly cleaned and sanitised to remove any marks from previous wear.
• Professionally steamed so they arrive fresh, smooth, and picture-perfect.
• 100% aisle-ready, meaning you can step straight into your gown without needing extra services like dry cleaning.

💡 Unlike other secondhand platforms, where brides often pay extra for professional dry cleaning (₱3,000–₱7,000 / $100–$300 AUD), our gowns already include this preparation at no additional cost.

Our pricing is also designed with brides in mind:

• Every dress is sold at nothing over ₱10,000 PHP (around $280 AUD).
• Even if small alterations or repairs are needed—such as tightening a zipper, securing beads, or stitching a small tear—the total cost will almost always be significantly cheaper than buying brand new (which often costs ₱50,000–₱200,000+ / $2,000–$5,000 AUD) or even preloved gowns elsewhere that aren’t aisle-ready.
  

Disclaimer: By purchasing from ReBridal, you acknowledge that while our gowns are premium quality, sanitised, and ready to wear, they are still preloved pieces. This means minor imperfections such as light discolouration, loose beading, or small fabric flaws may be present. These do not affect the overall beauty or wearability of the gown and are considered part of the unique story of each dress.

✨ In short, our gowns look and feel like designer-quality dresses, but without the designer price tag.

Do you offer alterations?

At the moment, ReBridal does not provide in-house alteration services. The good news is that most of our gowns are crafted with corset lace-up backs, which offer a naturally adjustable fit. This feature allows the dress to comfortably size up or down by about 1–2 sizes, reducing the likelihood of costly alterations.

In cases where adjustments are needed, they are typically very minor—for example:

• Reinforcing a zipper or button
• Securing a few loose beads
• Tidying up a small tear in the fabric or lace

These types of repairs can usually be completed quickly and affordably by a local seamstress or tailor. Brides often find that even with a small adjustment, the overall cost of the gown plus minor tailoring is still far lower than purchasing a brand-new wedding dress.

✨ The beauty of preloved gowns with corset designs is that they already provide flexibility and ease, meaning you can spend less time and money worrying about alterations—and more time enjoying the dress of your dreams

Do you ship worldwide?

Yes! 🌎 We proudly ship to brides all over the world. No matter where you are, your gown can reach you in time for your big day.

Here’s what you need to know:

• Global Shipping Partners: We work with trusted couriers such as DHL and FedEx to make sure your dress arrives securely and on time.
  
• Weight of Dresses: Wedding gowns are much heavier than regular clothing, averaging 1.5–2.5 kg per gown. This is why shipping fees are higher compared to everyday items.
• Calculated at Checkout: Shipping costs will be automatically calculated at checkout based on your delivery country and the weight of your chosen gown.
• Standard & Express Options:
• Standard shipping times vary by country (approx. 7–15 business days depending on location).
• For faster delivery, we also offer express shipping (via FedEx & DHL), which typically takes 3–10 business days.
• Processing Time: Please allow 24–48 hours (1–2 business days) for us to prepare, clean, steam, and securely package your gown before shipping.

✨ This way, whether you’re in the Philippines, Australia, Asia-Pacific, or anywhere else in the world, your gown is 100% aisle-ready when it arrives.

Why are the shipping costs higher compared to regular clothing?

Shipping a wedding dress is very different from shipping a regular outfit. Here’s why:

• Heavier & Bulkier: Wedding gowns are made with multiple layers of fabric, structured corsets, beadwork, and lace. On average, each gown weighs 1.5–2.5 kg, which is much heavier than everyday clothes. This increases international courier costs.
• Premium Quality: Our gowns are designer-like, high-quality pieces that are made to last. They’re heavier because of their craftsmanship and fabric density, not because of excess packaging.
• Aisle-Ready Packaging: Every dress is cleaned, sanitised, and steamed at no extra cost to you. Unlike other secondhand platforms, where brides often need to pay hundreds more for professional dry-cleaning, every ReBridal gown is delivered fresh and ready to wear straight out of the box.
• Safe Delivery: We ship only with trusted couriers like FedEx and DHL so your gown is trackable, insured, and delivered securely.

How long will it take for my dress to arrive?

We carefully process all orders within 24–48 hours (1–2 business days) to ensure your gown is cleaned, steamed, and packed securely before shipping.

Estimated delivery times:

• Philippines (Standard): 3–7 business days via DHL, FedEx, J&T, or LBC
• Philippines (Express via DHL/FedEx): 2–5 business days
• Worldwide (Standard): 10–15 business days (depending on location and customs clearance)
• Worldwide (Express via DHL/FedEx): 2–5 business days

✨ Whether local or international, all gowns are shipped with reliable couriers so your dress is always trackable, insured, and delivered safely—arriving 100% aisle-ready.

Will I need to pay customs or import duties?

Customs policies vary from country to country. If you’re ordering outside of the Philippines, your local customs office may apply import taxes, duties, or clearance fees before your gown can be delivered.

A few important things to know:

• Responsibility of the buyer: These charges are not included in the dress or shipping price and must be paid by the customer.
• Different rules apply: Each country has its own laws. Some may charge minimal duties, while others (like in Europe or Canada) may apply higher import fees.
• Delivery delays: Occasionally, customs processing can add extra days to your delivery time. Choosing express couriers like DHL or FedEx often helps streamline the process, but customs clearance is always outside our control.
• Tip: We recommend checking with your local customs office before purchasing so you have a clear idea of possible additional costs.

✨ At ReBridal, we’re upfront about this so there are no surprises when your gown arrives.

Can I track my order?

Yes! Every ReBridal order comes with a tracking number and insurance so you can follow your gown’s journey from our warehouse all the way to your doorstep.

Here’s how it works:

• Tracking number: As soon as your order is shipped (within 24–48 hours of purchase), we’ll send you a tracking number via email so you can monitor your delivery in real time.
• Reliable couriers: We ship through trusted partners like DHL and FedEx, known for secure and timely international delivery.
• Updates at every step: You’ll be able to see when your dress leaves our warehouse, clears customs, and is out for delivery—so there are no surprises.

✨ This means you can shop with confidence, knowing your gown will arrive safely, securely, and aisle-ready.

Can I see the dress before purchasing?

At the moment, ReBridal is an online-only bridal store, which means we don’t currently offer in-person try-ons. We understand how important it is to feel confident about your wedding dress, so we go the extra mile to ensure you know exactly what you’re getting before you buy.

For each gown, we provide:

• High-resolution photos that capture the dress from multiple angles.
• Videos so you can see how the fabric moves and flows in real life.
• Detailed condition notes outlining any minor signs of wear, so there are no surprises.
• Exact measurements for bust, waist, hips, and length to help you compare with your own body measurements.

How do I choose the right size?

Every product listing on ReBridal includes exact measurements for bust, waist, hips, and skirt length. We strongly recommend comparing your personal body measurements to the measurements listed for each dress to ensure the best fit.

Because many of our gowns are made with corset lace-up backs, they naturally allow for flexibility of about 1–2 sizes up or down. This feature means brides don’t need to worry about an overly strict size chart—the corset can be adjusted tighter or looser for a secure, flattering fit.

If you’re between sizes or unsure which gown might suit you best, here are a few tips:

• Take your measurements with a soft tape measure while wearing undergarments similar to what you’ll wear on your wedding day.
• Focus on bust and waist measurements first, as these are the most important for a secure fit with corset-backed gowns.
• Remember that a slightly larger dress can usually be taken in by a seamstress, whereas letting out a smaller dress may be more difficult.

✨ The combination of affordable pricing and flexible corset backs means that even if minor adjustments are needed, the total cost will still be far lower than purchasing a brand-new gown, while giving you a beautiful, secure, and comfortable fit.

Do you accept returns or exchanges?

Unfortunately, we do not accept returns or exchanges. Because our gowns are preloved and off-the-rack, they may come with minor signs of wear such as light discolouration, a loose bead, or tiny fabric pulls. These are expected with secondhand bridal gowns, but we do our best to photograph and describe each gown in detail so you can make an informed choice before purchasing.

It’s important to remember that even with small imperfections, a ReBridal gown is still one of the most affordable options available:

• Every dress is priced under ₱10,000 PHP (around $280 AUD).
• Minor adjustments (like tightening a zipper, securing beads, or repairing a small tear) will often cost much less than buying a brand-new gown—or even a preloved gown elsewhere that isn’t prepared to be aisle-ready.
• Unlike many other secondhand sellers, we ensure all gowns are cleaned, sanitised, and steamed at no extra cost so they arrive ready to wear. This saves you from expensive dry-cleaning fees that often range from ₱3,000–₱7,000 ($100–$300 AUD).

Disclaimer: By purchasing from ReBridal, you acknowledge that all gowns are preloved, cleaned, sanitised, and aisle-ready, but not brand new. While we guarantee premium quality and wearability, minor imperfections and natural signs of previous use are to be expected.

✨ The beauty of buying with us is that you’ll receive a gown that feels and looks like a premium designer piece, without the designer price tag—making any small repair or alteration a cost-effective investment for your big day.

Can I return it if the dress doesn’t fit me well?

Unfortunately, we do not accept returns or exchanges. Our gowns are preloved and off-the-rack, which means each dress is unique and may have some minor signs of wear. Because of this, all sales are considered final.

We understand sizing can be a big concern when shopping online, so we do our best to help you choose the right fit before you purchase:

• Each gown listing includes exact measurements for the bust, waist, hips, and length.
• Many of our gowns are designed with corset lace-up backs, which give flexibility of 1–2 sizes, making it easier to adjust the fit without major alterations.
• If a small adjustment is needed, most repairs (like tightening a zipper, securing beads, or taking in fabric) are simple and affordable for a local seamstress.

💡 Even if you do need a minor alteration, the total cost of the gown plus tailoring will almost always be far less than buying a brand-new gown—which can cost tens of thousands of pesos (or thousands in AUD).

Disclaimer: By purchasing from ReBridal, you acknowledge that gowns are preloved, cleaned, sanitised, steamed, and aisle-ready, but may still carry minor imperfections or variations in fit due to not being brand new.

✨ The beauty of our collection is that every dress feels like a premium designer gown at a fraction of the price, making even small adjustments a cost-effective investment in your perfect wedding look.

What payment methods do you accept?

We want every bride to feel secure and confident when purchasing their gown. ReBridal currently accepts the following safe and flexible payment options:

• Debit and Credit Cards – Fast, convenient, and secure.
• Bank Transfers – Ideal for brides who prefer direct payment.
• PayPal – A trusted global option that adds an extra layer of buyer protection.

• Philippines: +63 927 482 9227
• Australia: +61 461 309 940
• Email: hello@rebridalweddingdress.com