Shipping Policy
We know your gown is precious — that’s why we prepare and ship it with the same care as if it were our own.
⏱ Processing Time
- Ships within 24–48 hours (1–2 business days).
- Each gown is professionally cleaned, sanitised, steamed, and packed before leaving our studio.
✈️ Shipping Options
We partner with trusted couriers (DHL, FedEx, J&T, LBC) to ensure safe delivery. All shipments include tracking.
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Philippines Standard: 3–7 business days
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Philippines Express: 2–5 business days
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Worldwide Standard: 10–15 business days
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Worldwide Express: 2–5 business days
🌍 Customs & Duties
- Import taxes and fees are the responsibility of the buyer.
- We recommend checking your local customs regulations before ordering to avoid surprises.
🛡 Our Shipping Promise
- Every shipment is tracked and insured for peace of mind.
- While courier or customs delays are outside our control, our team will support you with updates and claims if issues arise.
- If your package is lost or damaged in transit, we’ll work with the courier to resolve it and ensure you’re not left without help.
💌 Questions about shipping times or customs fees? Our team is happy to guide you before you place your order.
